Senior Writer – Operational Communications

Full time @United Airlines in Transport and Freight Email Job

Job Detail

  • Job ID 3516
  • Career Level  Others
  • Experience  3 Years
  • Qualifications  Degree Bachelor

Job Description

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Corporate Communications
Our Corporate Communications department manages relationships with the media and shares information about the company both externally and to our employees worldwide
Job overview and responsibilities
The Senior Writer, Operational Communications supports the team’s mission to create relatable, clear communications for our frontline employees. They will work with team members and business stakeholders to deliver communications that enable employees to do their jobs efficiently and deliver great service.
  • Create, edit, manage and publish operational communications including written content, toolkits, graphics and video
  • Monitor effectiveness of operational communications materials and channels; use data to make planful decisions about communications
  • Manage timeline, scope and effectiveness of communication plans
  • Provide operational communications support to key projects impacting the business
  • Edit team content for United brand, tone & voice compliance
Required
  • Bachelor’s degree in Communications, Journalism, Marketing or related field
  • 3+ years of corporate/operations communications experience
  • Strong business writing and editing skills
  • Able to handle several projects at a time
  • Able to work effectively & efficiently in cross-functional teams
  • Proactive, detail-oriented and well-organized
  • Forward-thinking, diligent and creative
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
Preferred
  • 3+ years in project management
  • SiteCore and/or similar CMS
  • Acrobat Creative Suite
  • Data collection & analysis

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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