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Job Category

Sales

Job Details

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and -above all— connections. Salesforce.org gets our technology in the hands of nonprofits and educators so they can connect with others and do more good. We are a unique business unit dedicated to creating solutions for nonprofit, educational, and philanthropic organizations so they can have greater impact. Operating within Salesforce, a for-profit entity, increases our capacity to innovate on top of the world’s #1 CRM platform, to channel the philanthropic power of more than 49,000 Salesforce employees, and to inspire Salesforce customers and partners to join our global movement for good.

The Nonprofit team is experiencing hyper-growth and our Industry Specialists team is responsible for supporting that growth in our North American business, focusing on prospect and customer engagement in key industry disciplines: Fundraising/Development, Grant Making, and Programs Management/Service Delivery. We are looking for an exceptional nonprofit executive to deliver industry-specific expertise in Programs Management and Services Delivery & Operations, working prospects, customers and Salesforce.org account teams within the sales cycle to help drive customer success and company growth. This subject matter expert will become a key differentiator, not only working in close conjunction with our account teams but also with our Nonprofit Industry Solution team to calibrate and deliver the right go-to-market strategy.

Responsibilities:

• Provide deep and practical customer-centric Nonprofit industry expertise in several key areas:
  • Support AMER account teams in every stage of the sales cycle to drive more valuable solutions and impact for Nonprofit customers
  • Inform and deliver continuous sales enablement and training programs to constantly raise the industry expertise of the broader team
  • Conduct and coordinate ongoing feedback from customer and the market to the Nonprofit Industry Solutions team
  • Design, deliver and scale regional events and activities to drive awareness, interest and demand for Salesforce solutions
• Build and cultivate relationships with key customers, industry thought leaders, influencers and innovators
• Help drive cross-functional alignment across Sales, Marketing, Solution Engineering, Alliances, Customer Success
• Help build a culture of effective Account Executive partnership, orientation towards developing new accounts, expanding existing ones and ensuring high retention rates on existing accounts
• Build strong relationships with existing and new “lighthouse” customers in the North America nonprofit vertical
• Find and cultivate relationships with key “industry influencers” to create new opportunities

Qualifications/Experience:

• Extensive experience either as a nonprofit practitioner and/or as a consultant to nonprofits in the creation, coordination and administration of programs that support mission delivery, from a leadership perspective (Programs Director, COO, CFO or E.D.).
• Understanding that organization missions and theories of change can differ widely, we seek candidates with wide experience in program planning, organizing, staffing/volunteer management, leading, controlling and reporting on program work. This may include setting strategic initiatives, short and long term goals, creating annual budgets/operating plans, developing program evaluation frameworks, developing funding proposals, documenting program activities, outputs, outcomes and impact, and reporting output, outcome and impact data for funding proposals or fee for service.
• A solid understanding of the nonprofit technology market, and in particular, transformation of service delivery and programs operations to digital.
• Excellent business management, presentation and executive engagement skills
• The ability to construct and articulate strong business cases and ROI for change
• Embodies our core values of Trust, Customer Success, Impact, Innovation, and Equality.
• Have a solid understanding of the challenges facing nonprofit, technology market & business value selling

Please submit your resume in Word or PDF only.

Accommodations – If you require assistance due to a disability applying for open positions please contact the Salesforce.com Recruiting Department .
Posting StatementSalesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Accommodations – If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.