HR Compliance Administrator
Full time @Darden Restaurants in Restaurant / Food Services Shortlist Email JobJob Detail
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Job ID 2317
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Career Level Others
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Experience 4 Years
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Qualifications Diploma
Job Description
POSITION OVERVIEW:
The HR Compliance Administrator works with the HR Compliance team to safeguard company culture and assets and provide essential risk management by employing expertise in employment related compliance matters and by fairly and effectively resolving employee issues and conflicts. The HR Compliance Administrator is competent to perform the functions of the areas of the Dispute Resolution Process (DRP) Returns to Work and Accommodations related to Leave of Absence, State/Federal Labor law Compliance, and support for company responses to unemployment insurance claims.
ROLES AND RESPONSIBILITIES
The Dispute Resolution Process (“DRP”)
Ensures compliance with and consistency within the DRP. Specific responsibilities for oversight of Peer Review processes, guiding participants and training those involved in the execution of the DRP; initial review, intake, follow-up investigation and resolution of employee disputes.
Returns to Work and Accommodations related to Leaves of Absence (“LOA”)
Ensures compliance with all legal requirements, policies and procedures related to Leaves of Absence management. Responsible for reviewing/assessing LOA return to work and accommodation issues and responding to or escalating as appropriate. Partners with employment law, risk management, and third parties to address concerns.
State/Federal Labor Law Compliance
Manages compliance with requirements of state/federal labor and wage/hour laws related to monitoring, posting, communication, and implementation of any changes or new/annual requirements.
Unemployment Claims
Assesses, investigates and responds to unemployment claims to ensure effective and fiscally sound resolution of claims. Serves as subject matter expert regarding pertinent federal/state laws and agency regulations; as well as for procedural and system processes and information related to unemployment matters.
ESSENTIAL JOB FUNCTIONS
- Provides guidance and coaches operations partners, other departments, external
vendors/agencies and third parties related to compliance matters and employee disputes.
- During the intake process, reviews and evaluates incoming claims/issues for accuracy, completeness and appropriateness of information included. Conducts necessary follow-up investigation to ensure all essential information has been received.
- Partners with Operations, corporate departments and vendors/third parties to ensure timely and
successful resolution of incoming claims/issues
- Conducts preliminary analysis of documentation/information compiled in conjunction
with the oversight of compliance issues and employee disputes. Initiates follow-up investigation with appropriate individuals/entities when required.
- Escalates issues timely and appropriately after investigation is developed and ensures accuracy when representing/relaying facts and information related to specific matters.
- Works with databases/information systems/applications to monitor/assess pending matters and initiate necessary follow-up.
- Ensures accurate tracking and follow-up of all critical dates, events and documentation with operations, corporate departments, and legal department. This includes prioritization of incoming correspondence and documents; and making certain all relevant information is sent and/or received and is accurately and consistently recorded.
- Interacts and professionally communicates with current and former employees, all levels of management, operations, external vendors/agencies, and other third parties in the daily activities associated with the administration of compliance matters. This includes preparing and sending appropriate correspondence and/or information as required or requested.
- Develops and maintains systems, written procedures, processes for administration of compliance issues and employment claims. Takes initiative to evaluate and recommend process improvements, changes, new procedures etc.
- Independently prepares and presents to other teams, departments or external vendors general content, metrics, and analytics related to compliance matters/employment issues.
- Train DRP facilitators regarding their roles and responsibilities in the execution of Peer Review.
- Ensures accurate and timely completion of all documents, costs and database entries related to settlement of employment disputes. Ensure provisions of releases are met.
- Provides accurate tracking and reporting of activity and costs associated with compliance matters/employment disputes, using relevant databases and case management applications.
- Additional projects as necessary
REQUIRED EDUCATION/EXPERIENCE:
Minimum high school diploma plus 4+ years equivalent work experience in human resources, compliance or employment law. Degree in HR/Legal related discipline a plus. Equivalent education, training or experience may be considered.
REQUIRED TECHNICAL SKILLS:
- Proficiency in Microsoft Office applications; Ability and willingness to learn resource applications such as Oracle, PeopleSoft, Business Intelligence reporting, I9-express, etc.
- Knowledge and understanding of common legal terms, policies, rules, regulations and laws within the practice area
REQUIRED SKILLS:
- Excellent oral and written communication
- Ability and desire to work independently and operate outside structured processes, with minimal supervision
- Exceptional attention to detail and follow through
- Ability to identify and leverage resources to complete job accountabilities
- Strong analytical and problem solving skills as well as initiative and resourcefulness to find and
offer solutions
- Ability to multitask and effectively handle high volume and changing priorities.
- Ability to interact professionally with all levels of the organization and with outside entities and other third parties
- Ability to work well within a team environment
- Ability to maintain confidentiality of information and documents
- High level of common sense and patience